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I’m a health professional, can I use the Superhero Foods resources?

Foodbank WA encourages the use of the Superhero Foods resources by health professionals. Please note that we do not permit... View Article

Is there a limit on the amount of hard copy resources I can order?

Yes, quantity limits apply to large orders of hard copy resources.  Limits are shown in the product description page. For... View Article

Can I access resources I have previously downloaded?

Yes, you can view your download history by viewing your ‘My Account’ page.

I ordered a downloadable product, where is the download?

If you have ordered downloadable resources you will receive download links via email. Resources which include multiple items (e.g. lesson... View Article

I cannot find the answers to my question, how do I reach Customer Service?

Please contact Foodbank WA on (08) 9258 9277 or send your question to superherofoods@foodbankwa.org.au.  Alternatively, you can fill out our online form... View Article

How long will my order take?

Orders are packed and shipped Monday-Friday only. Most orders are shipped within 3 business days from the order date. Orders... View Article

What are your postage fees?

If you are a registered Foodbank WA School Breakfast Program school or a health organisation which we have a memorandum... View Article

How do I know you’ve received my order?

If you have ordered downloadable resources you will receive download links via email. You can view your download history by... View Article

Can I modify or cancel my order?

Please contact Foodbank WA  by the end of the day of your order (or the end of the next business... View Article

Is my privacy and personal information secure on your site?

Yes, please refer to the Terms & Conditions which can be found here